I have reported this bug but making this post so it cache’s in Google for anyone experiencing the same issue.
Upon logging in as a new user, I am prompted by Canvas to register a Mobile phone number for 2FA when logging into the admin account in the backend. I enter a phone number (+61) XXXXXXXXX and no text message is received with code, so I cannot confirm the 2FA process.
There is no alternatives, it’s simply receive the code, if not, you’re locked out.
I tried with alternative phone number, same result.
This is a huge inconvenience, and 2FA should be optional, and if not at least optional, open the options for 2FA to be TOTP accessible.