Chrome Browser Extension unrecognised

Hi everyone, i’m keen to get going on Canvas but i’m stuck before I have even started!

I have installed the chrome extension but when I try to add a page, I am prompted to install it! I have tried multiple times to refresh, clear cache, re-install, make sure cookies are allowed to be set but nothing.

Hi @davidhobbs83 welcome to the forum!

How about you uninstall the extension, update Chrome, re-install the extension. And screencast your experience when trying to add a page so that we can see where the issue could be happening … it at all it happens after these steps.

Chrome extensions like Loom or Vidyard are free and great for screen casting :slightly_smiling_face:

Hi @cmarchan,

Thanks for taking a look!

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