Getting an alert icon in Canvas email dashboard


I noticed that Canvas stopped sending emails (I already checked Sendgrid’s suprresions) and I am seeing an alert icon on my email templates:

I can’t find any info on what happened. How can I fix this?


Hello @hector welcome to the forum!

First thoughts are:

  1. In Sendgrid check if your verified sender email address continues to be verified
  2. Check if your Email for Canvas plugin is set to the latest upgrade version

Thank you, cmarchan!

Unfortunately, those two points didn’t address the problem… I appreciate your thoughts!