I have a vertical multi-step page that becomes completely responsive when I load it. I tried deleting the page and remaking it entirely but it still is unresponsive.
Any ideas how to tackle this issue?
I am also having an error with Multi-Step Process Page with Sidebar. It keeps displaying an error message when I try proceeding to the next step.
Thank you for your help.
Hello @user57 !
How about setting up a multi-step test page using Canvas and study how it works:
If you cannot load the page for some reason, you can always contact support for the us review a possible bug email@example.com
I am not an expert bubble user so not sure what part I should be studying.
I understand the general workflows of the page template by playing around and reading the documentation but cannot figure out why it becomes completely unresponsive.
Hard to say. What I do in these situations is compare the behavior of a new test page “free-of-noise” with that of the page that has other UI elements and logic. And try to identify whether the cause lies on that “noise-free” element or not.
Once and if I know that the behavior is not attributed to that element … I can then focus on identifying what else could be taking place.
Hope this makes sense